日頃よりWALANCEオンラインストアをご利用くださりありがとうございます。
年末年始12月28日(土)～1月5日(日)までの期間、弊社オンラインストアでは発送・メールでのお問い合わせ業務をお休みさせていただきます。
期間中お客様にはご不便をおかけいたしますが何卒ご了承くださいませ。
-12月27日(金)正午までのご注文につきましては、通常通りご希望の日時指定にて発送いたします。
-以降のご注文につきましては、1月7日(火)以降ご希望の日時にて発送いたします。
期間中もオンラインストアでのお買い物はお楽しみいただけますのでぜひご覧ください。
A.Please refer to the information below for each size.
A. It depends on the delivery area and time of order, but delivery will be on the second day or later at the earliest from the date of order.
You can select the available delivery date and time when placing your order, so please select your desired date and time.
*If you place an order without specifying a date, your order will be delivered on the shortest date (2 days or later from the date of order).
A. Only Sagawa Express is available.
A. Shipping fee is 550 yen nationwide. (Free shipping for purchases over 22,000 yen (tax included))
Cash on delivery is available through Sagawa Express e-collect, and payment is due upon receipt of the product.
In that case, the cash on delivery fee will start from 330 yen.
(Customers who purchase over 22,000 yen (tax included) will receive free shipping, but payment fees will be charged separately.)
A. It is possible to change the shipping address, but if there are bundled items, the bundled service may not be available, so if you wish to change the delivery address, please be sure to contact us.
A. We are very sorry, but our store does not ship overseas.
A. We apologize for the inconvenience, but due to product protection reasons, we only use Sagawa Express.
A. If the item is bundled with a free shipping product, shipping will be treated as free.
A. Please check the delivery status from the shipping email we sent you, or contact us.
A. You can specify the delivery time during the following times.
·in the morning
・12:00-14:00
・14:00-16:00
・16:00-18:00
・18:00-21:00
*Customers using a specified delivery date and time are requested to keep this in mind as delays in arrival time may occur due to weather or traffic conditions.
*In that case, we would like to confirm our response to returns/exchanges, etc., so please contact us.
yes.
When we receive the product, we will first check that there are no mistakes, and if the product is unused or unworn within 7 days of receiving the product, we will refund or exchange it. In that case, we would like to confirm our response to returns/exchanges, etc., so please contact us.
MARYLIN MOON online shop
Business hours: Weekdays 9:45-18:30 (closed on Saturdays, Sundays, and holidays)
TEL: 06-6445-0505
FAX: 06-6445-0506
MAIL:
We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.
