privacy policy

About the handling of personal information

WANOVA Co., Ltd. Fukuda


Kobe Dream Co., Ltd. (hereinafter referred to as the "Company") recognizes the importance of protecting personal information, believes that it is our social responsibility to use and protect personal information appropriately, and provides a website that customers can use with peace of mind. In order to manage and operate the site, we promise to strive to protect personal information.

Scope of handling of personal information

The handling of personal information will be applied when you use our website to purchase products, contact us, subscribe to our e-mail newsletter, etc.
Personal information collected when customers use our site will be managed in accordance with our policy on the handling of personal information.

Purpose of use of personal information

In addition to the purpose of providing this service, the Company uses personal information and order information (including information regarding the customer's order history) collected from customers for the purposes specified in the following items. You may. We will not use your personal information for any purpose other than providing this service or the purposes specified below.
(1) When we introduce our products and services to customers (2) When we perform order procedures, confirm order details, and make changes on behalf of customers (3) When we receive requests from customers When responding to inquiries (4) To ask customers to provide their opinions and impressions regarding our services (5) We will contact customers separately and obtain their consent individually. (6) To create statistical data categorized by customer attributes (age, address, etc.) (7) To provide and display information and services that match the preferences of each customer.

Regarding the safety management of personal information

In order to ensure the accuracy and safety of personal information, we manage access to personal information, limit the means of taking it out, and take reasonable security measures to prevent unauthorized access, leakage, loss, destruction, falsification, etc. In addition, in the unlikely event that an incident involving personal information such as a leak occurs, we will promptly take appropriate measures, including measures to prevent recurrence.

About entrustment of personal information

Our company may entrust business to the extent necessary to achieve the stated purpose of use. In that case, we will appropriately manage and supervise the subcontractor.
(Business subcontractors include transportation companies, printing companies for sending direct mail, collection companies for unpaid product charges, etc.)

Disclosure of personal information to third parties

Our company will not provide or disclose personal information to third parties such as other businesses or individuals without the consent of the individual. However, this does not apply in the following cases.
(1) When the person consents to the provision of information (2) When disclosure is requested by a public institution such as a government office based on laws and regulations (3) When personal information is disclosed to a business partner related to the operation of this site case. However, in this case, the information disclosed will be limited to the necessary range, and the recipient will be obligated to manage personal information through contracts, etc.

Regarding cookies

A cookie is a piece of data stored on your hard drive that contains information about you. The use of cookies on our site is in no way linked to any personally identifying information. You can still use our site even if you refuse cookies.
This site uses cookies on product detail pages and shopping carts. If you refuse cookies, the shopping cart will not work. Our store does not use cookies for the purpose of collecting unnecessary information. When purchasing in cart format (not limited to our store), we recommend that you enable cookies in your browser.
Cookies are not used for any purpose other than displaying the cart and your own purchase history, so if you are purchasing in cart format, please enable cookies in your browser.
Our website uses cookies to collect access logs to help improve the usability of the site, and to make the site more convenient for users by saving them the trouble of entering personal information when they return to the site. There is a page that uses .

Other things to check regarding privacy on the Internet

(1) Please be aware that if you voluntarily disclose personal information on a publicly accessible Internet site, such as a bulletin board, that information may be collected and used by other users. If you publish your email address, you may receive unwanted messages based on the information posted there. Customers must be aware that they transmit information at their own risk.
(2) Third-party sites and services that can be accessed through this website, or companies that collect personal information through sweepstakes, sales promotions, etc., have their own privacy-related terms and conditions that are independent of our company. We have established collection rules. We have no obligation or responsibility for the terms or activities of these independent third parties.

Changes and notifications regarding the handling of personal information

Our company may change the handling of this personal information without prior notice due to our business needs, the enforcement of new laws, revisions to existing laws, or other circumstances.
If we make any changes, we will notify you by posting them on this website. Please check the latest content on this page before using.
If you have any requests or questions regarding the handling of personal information or retained personal data, please contact us using the contact information below.

WANOVA Co., Ltd.
Personal information management officer Fukuda 550-0004
1-6-10 Utsubohonmachi, Nishi-ku, Osaka City
Click here to contact us by email

Personal information controller and disclosure/correction/deletion

Regarding the affiliation and contact information of the administrator of members' personal information, and members' own personal information
If you wish to disclose, correct, or delete your personal information, please contact us below.
If you wish to disclose, correct, or delete your information, please contact us by phone or email.
Please note that in that case, we will confirm your identity.

WANOVA Co., Ltd.
Personal information management officer Fukuda 550-0004
1-6-10 Utsubohonmachi, Nishi-ku, Osaka City
Click here to contact us by email

For inquiries regarding personal information protection policy, please contact WANOVA Co., Ltd.
Personal information management officer Fukuda 550-0004
1-6-10 Utsubohonmachi, Nishi-ku, Osaka City
Click here to contact us by email