Written Return and Refund Policy

About returns

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If the product is initially defective, we will accept returns/exchanges if the product is unused/unworn within 7 days of receiving the product.

In addition, we will be responsible for the shipping costs associated with returning and resending the product.

If you wish to return or exchange an item due to your convenience, if the size does not fit, please contact us so that we can confirm whether the item will be returned or exchanged.

Please note that the customer is responsible for paying the return shipping costs.

However, we cannot accept returns in the following cases.

・If more than 8 days have passed since the product arrived

・For lingerie and earrings

・If a part of the product or accessories is lost due to the customer's responsibility.

・If the product is soiled or damaged due to the customer's responsibility

・Exchanges at the time of sale ・If you are informed that returns cannot be made

・If the product tag has been removed from the product ・If the product has been used even once

・If the item has been altered (hemmed, etc.) or washed

・Due to the customer's convenience, such as a different image

・General returns due to customer convenience during sale periods

・Other: If we determine that we cannot accept exchanges/returns.

*Please note that we cannot accept returns or exchanges due to customer reasons such as ``the item is different from the image'' or ``you ordered the wrong item''.

*Depending on the environment in which you view the page (display settings, etc.), the color may look slightly different from the actual product. Thank you for your understanding.